JAKARTA, 1 December 2020 – Today, the ASEAN Committee on Consumer Protection (ACCP) launched its second and third Regional Information Campaigns on Misleading Advertisement and Consumer Redress. The campaign highlights ACCP’s commitment towards ensuring a high common level of consumer empowerment and protection in the region. The first campaign was launched on 16th March this year on the subject of online shopping.
The campaign is launched in an effort to increase consumer awareness on product advertisements which may be misleading or deceptive. Comprised of a set of video and infographics , the campaign seeks to inform consumers that they have the right to demand accurate information on a product before purchasing from businesses and the right to demand compensation if the product or service they purchased was not as advertised.
Moreover, the campaign aims to ensure that consumers are aware of their rights to seek compensation in the event the product or service they purchased resulted to harm or loss.
The video and infographics explain how ASEAN consumers can practice these rights, while directing them to existing institutions that will assist them in resolving these claims. These institutions include consumer protection agencies and associations, as well as Alternative Dispute Resolution bodies, sectoral authorities or regulators.
The regional information campaigns which will run from today to 31 January 2021 are launched simultaneously at the national and regional levels within ASEAN.
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The Association of Southeast Asian Nations, or ASEAN, was established on 8 August 1967 in Bangkok, Thailand, with the signing of the ASEAN Declaration (Bangkok Declaration) by the Founding Fathers of ASEAN: Indonesia, Malaysia, Philippines, Singapore and Thailand. Brunei Darussalam joined ASEAN on 7 January 1984, followed by Viet Nam on 28 July 1995, Lao PDR and Myanmar on 23 July 1997, and Cambodia on 30 April 1999, making up what is today the ten Member States of ASEAN.Menu - WHAT WE DO
ASEAN organs always strive to achieve ASEAN’s goals and objectives, the Secretary-General of ASEAN and the ASEAN Secretariat shall be functioned as coordinating Secretariat to help facilitate effective decision-making withing and amongst ASEAN bodies. In addition, each Member State shall appoint a Permanent Representative to liaise with Secretary-General of ASEAN and the ASEAN Secretariat
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ASEAN shall develop friendly relations and mutually beneficial dialogues, cooperation and partnerships with countries and sub-regional, regional and international organisations and institutions. This includes external partners, ASEAN entities, human rights bodies, non-ASEAN Member States Ambassadors to ASEAN, ASEAN committees in third countries and international organisations, as well as international / regional organisations.
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The rodmap for an ASEAN Community (2009-2015) was declared by the leaders in 2009. The ASEAN Community, anchored on three community pillars: Political-Security Community, Economic Community, Socio-Cultural Community was launched in 2015. The ASEAN 2025: Forging Ahead Together was introduced in 2015 as a Post-2015 Vision. It comprises the ASEAN Community Vision 2025, the ASEAN Political-Security Community Blueprint 2025, the ASEAN Economic Community Blueprint 2025 and the ASEAN Socio-Cultural Community Blueprint 2025
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