The essence of AIM 2020 was to set a roadmap and develop new knowledge, formulate new policy and regulatory outcomes, and undertake activities designed to facilitate ICT development in the region. ICT is an ongoing, changing field and hence development is enormous. Development tasks include encompassing spectrum management and harmonisation, developing standards on privacy and data security, dealing with complex regulatory issues given the competition between traditional telecommunications operators and new digital platforms, raising digital literacy and access, and developing a highly skilled ICT workforce while addressing the challenge of the digital divide.