Informed Compliance Publications of ASEAN Member States
ASEAN Member States (AMS) provide Informed Compliance Publications as guidance from authorities to the business community. Recognizing trade compliance as a shared responsibility between authorities and the businesses, Informed Compliance Publications serve as tools for trade and customs authorities to communicate trade requirements clearly and for the business community to conduct activities in adherence to the prevailing laws and regulations.
AMS’ Informed Compliance Publications offer practical insights into customs procedures, tariff classifications, and compliance strategies specifically tailored to support trade within ASEAN region. By aligning their practices with these publications, businesses and traders can enhance their compliance efforts and operational efficiency, ensuring they meet regional trade standards effectively.
Readers are advised that Informed Compliance Publications are non-binding guidelines provided by ASEAN’s trade and customs authorities to the business community and officials. These publications are designed to streamline trade processes and improve customs efficiency by reflecting the authorities’ interpretations and positions on current laws and regulations. Informed Compliance Publications enable trade and customs authorities to provide practical and specific advice on customs and trade measures, offering valuable guidance to businesses. However, these publications do not replace laws and regulations, nor do they constitute a binding ruling.
The links on the lists below provide access to Informed Compliance Publications for each AMS trade and customs authority.
I. What is the Informed Compliance?
Informed Compliance refers to the practice where trade compliance with all laws, regulations, and procedures is considered a shared responsibility between authorities and the business community. While the term “Informed Compliance” was formally introduced in the United States through the Customs Modernization and Informed Compliance Act (the Mod Act) in 1993, this concept has been adopted among customs and trade administrations around the world (Thomson Reuters, 2020) . Informed Compliance Publications serve as tools for authorities to communicate trade and customs requirements clearly and for the business community to conduct activities in adherence to the prevailing laws and regulations.
II. Who proposed it?
Informed Compliance Publications were proposed following the 2nd Workshop on Informed Compliance held by the European Union – ASEAN Business Council (EU-ABC) in 2023. These publications are developed and issued by the ASEAN Member States (AMS) customs and trade authorities.
III. Objective
Informed Compliance Publications aim to enhance trade efficiency by providing non-binding guidelines that reflect trade and customs authorities' interpretations of current laws and regulations. These publications aim to assist traders in the ASEAN region by providing clear and accessible information, thereby encouraging voluntary compliance with regulatory standards.
IV. What information is contained inside the Informed Compliance?
Informed Compliance Publications include practical guidance on customs procedures, rules of origin, trade regulations, and compliance strategies tailored to support trade within ASEAN region. Readers are advised that Informed Compliance Publications are non-binding guidelines provided by ASEAN’s trade and customs authorities as a resource for businesses to better understand and comply with applicable trade and customs regulations in the ASEAN region. Therefore, these publications do not replace laws and regulations, nor do they constitute a binding ruling.
V. Benefits of the Informed Compliance
Informed Compliance Publications offer valuable, non-binding guidelines from ASEAN’s trade and customs authorities to streamline trade processes and enhance customs efficiency for the business community. These publications provide practical and specific advice on customs and trade measures, including authoritative interpretations and positions on current laws and regulations, aiming to assist traders in improving compliance efforts and ensuring effective adherence to regional trade standards.
VI. List of Websites and Portals as Informed Compliance Publications
For access to Informed Compliance Publications from each ASEAN Member State, please refer to the following websites and portal (please refer to Annex).
Brunei Darusallam
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Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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Brunei Darussalam Customs’ FAQs | The link provides information on goods classification, tariffs, and valuation |
Cambodia
|
Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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Cambodia Customs Website | The link provides information related to customs procedures, laws and regulations, Customs Clearance Handbooks, Customs Tariff , FAQs and other publications on the website. | https://customs.gov.kh/en |
Indonesia
|
Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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Indonesia Customs’ FAQs | The link provides various practical customs provisions and compliance matters. |
Lao PDR
|
Informed Compliance Websites/ Portals |
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Lao PDR Customs’ FAQs | The link provides information related to customs procedures, and laws and regulations. |
Malaysia
|
Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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SIRIM QAS International Website | The link provides guidance on SIRIM QAS’ various compliance matters relating to product testing, certification, and inspection, among others. | https://www.sirim-qas.com.my/ |
| Guidelines on ASEAN Wide Self-Certification | The link provides information on becoming AWSC Certified Exporters and guidance for Certified Exporters on producing compliant origin declarations in various circumstances. | https://www.miti.gov.my/index.php/pages/view/3911?mid=1125#tab_379_674 |
Myanmar
|
Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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Myanmar Customs Website | The link provides information related to customs procedures, laws and regulations, instruction and guidelines for automation system under MACCS. | https://www.myanmartradenet.com/ |
Philippines
|
Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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Philippines Customs Website | The link provides information related to customs procedures, laws and regulations, FAQs and other publications on the website. |
Singapore
| Country | Informed Compliance Websites/ Portals | Short Descriptions | Links |
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Singapore Customs FAQs |
The link provides various practical customs provisions and compliance matters. | https://va.ecitizen.gov.sg/cfp/CustomerPages/Customs/explorefaq.aspx |
| Rules of Origin content on Singapore Customs Website | The link provides Singapore Customs’ guidance on preferential and non-preferential rules of origin. | https://www.customs.gov.sg/businesses/certificates-of-origin/overview/ | |
| Voluntary Disclosure Programme Webpage | The link provides guidance on Voluntary Disclosure Programme (VDP) under laws and regulations administered and enforced by Singapore Customs. | https://www.customs.gov.sg/businesses/compliance/voluntary-disclosure-programme/#:~:text=Under%20the%20Voluntary%20Disclosure %20Programme,and%20enforced%20by%20Singapore%20Customs | |
| Customs Outreach to Traders | The link provides information for traders on Singapore Customs’ compliance expectations through self-compliance, education outreach, and relevant best practices. | https://www.customs.gov.sg/businesses/compliance/self-compliance/ |
Thailand
|
Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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Thai Customs Website, which Includes Public Handbook on Customs Procedures, Case Studies and FAQs | The link provides general information on customs procedures and practical customs compliance matters. | https://www.customs.go.th/index.php?lang=en& |
Viet Nam
|
Country |
Informed Compliance Websites/ Portals |
Short Descriptions |
Links |
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Viet Nam Customs Website | The link provides information related to customs procedures, and laws and regulations. |
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If traders and shippers wish to seek further clarification or raise concerns, they should visit the ASEAN Solutions for Investments, Services and Trade (ASSIST) portal at https://assist.asean.org
The ASSIST portal is a non-binding and consultative mechanism for the expedited and effective solution of operational problems encountered by ASEAN Enterprises on cross-border issues related to the implementation of ASEAN economic agreements and within the framework of the ASEAN Economic Community (AEC) launched in 2015
ASEAN Trade Repository
For access to all the trade-related information of ASEAN Member States, traders should visit the ASEAN Trade Repository portal at https://atr.asean.org/.
In line with the ASEAN Trade in Goods Agreement (ATIGA), the ASEAN Trade Repository (ATR) is intended to provide transparency on the trade and customs laws and procedures of all ASEAN Member States. The ATR is an electronic interface through which the public can freely access the information available on the National Trade Repositories. (NTRs) of each AMS









